Regarding INC5760131: How to Navigate the Reply-All Apocalypse

It began with a software engineer in India. The man’s email signature says that he works in “Dreams Sustainment (Offshore).” His note with the subject line “Regarding INC5760131” referred to some technical issue that was virtually incomprehensible to anyone who was not among the email’s intended recipients. And there were a lot of unintended recipients. […]